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Frequently
Asked Questions (FAQ)
Can
you customize a plan to meet my exact needs?
AIMCENTRAL.NET
realizes that our plans are not going to meet everybody’s
exact needs. If you require additional disk space, data
transfer, IP addresses etc…AIMCENTRAL.NET has the ability
to adjust and customize our plans to meet your exact
requirements.
Can
I get a trial period to test your servers and make sure all of
my software is compatible?
AIMCENTRAL.NET
offer a 15 day trial period on all of our hosting packages.
If you find that you are dissatisfied with our services or
you have a compatibility issue, simply log on to our web
based billing system within 15 days and opt to cancel your
account. At that time we will refund all of you money.
With
a reseller account do I have to call you when I want to add a
new domain?
On
all of our reseller packages a web based control panel is
included that gives you the ability to add and release
domains at your convenience right from your computer.
Can
I upgrade my account in the middle of my contract?
Yes,
you can upgrade your account at any time.
How
many domains can I host with each of your reseller plans?
There
is no set amount of domains you can host on any of our
reseller plans. The amount of sites you can host is
limited to the amount of disk storage you are allotted on
each of the plans. The more content you have on a site
the less total sites you can host on any of our plans.
AIMCENTRAL.NET is well known
for its superior level of support. Our Experienced
support team is dedicated to helping you get your questions
answered in the quickest possible time, 24 hours a day.
From
extensive online resources to a convenient Trouble Ticket
system HiVelocity is here to help with all of your needs.
Having
FrontPage problems? You can find how to fix them here
Virtual
Server/Shared Hosting Support
Advanced
Reseller Support
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